Norton is one of the best antivirus security software available for users in the market. It is highly reliable and stands at the top among its competitors. Sometimes users encounter trouble with their anti-virus software while trying to install it on their Windows/Mac computer. Even one wrong step can corrupt the installation of antivirus on your device. So, if your  Norton Antivirus not working after installation, or you are having trouble installing the software, keep reading. In this post, we are going to share some simple troubleshooting guidelines that can help you to fix Norton’s working errors on your device.


My Norton Won’t Open. How to Fix it? 

 If your Norton won’t open after the installation, there must be some trouble with the software. Sometimes,  Norton antivirus does not open due to upgrade errors. The company keeps releasing the latest software updates on a frequent basis to make sure that their antivirus shares the best experience with the users. So, check for the updates and if there is any software update available for your application, install it.


Here are the step by step instructions to update Norton antivirus software:

If “Norton not opening” on your system don’t panic,  upgrade the software and use the best security features offered by the application. Here are the step by step instructions to upgrade Norton antivirus software:

  1. Go to the “security settings”.
  2. Check the internet, it must be active and working fine.
  3. Now, click the “live update”  option.
  4. Restart your computer.

These steps will help you to resolve Norton Antivirus not working error on your device. If you are still finding trouble accessing the software, proceed with the next troubleshooting guidelines.


Reinstall Norton Antivirus Software

Sometimes the improper installation is the reason that Norton security won’t open after the user installs it on the device. Here is the step by step guidelines you need to follow:


  • Visit the Norton official website and download the Norton removal tool from there.
  • Now double tap on the file you have downloaded to run.
  • Choose the “remove and reinstall” option.

Reinstall Norton antivirus software

  • Choose “Remove”,  and hit the ok button.
  • Once you are done with the uninstallation, restart your computer.
  • Re-installed the Norton Antivirus software from the official website.


Use Norton power eraser

If Norton 360 not responding on your device, use the Norton power eraser and scan your system for error using insights in the cloud application. This will help you to detect virus or Malware present on your device and remove it. Here are the step by step instructions for using the Norton power eraser:


  • Visit Norton Antivirus’s official website.
  • Download the power eraser.  Once downloaded, click on the setup file.
  • After this, accept the “terms and agreement”.
  • The scanning process will start and troubleshoot the issue.

Use Norton power eraser

  • You can make the modifications as for your preference.
  • Once you are done, restart the computer.


This is how you can resolve Norton 360 won’t open errors on your device. If you’re still having trouble proceed with the next troubleshooting steps.



Check Compatibility Mode

Issues with compatibility mode can also be the reason that Norton Antivirus not working on your device. To fix the problem, you need to check the compatibility mode. Here are the step by step instructions to follow:

  1. If you are unable to install the antivirus software in compatibility mode on your device, disable “compatibility mode” for Norton antivirus.
  2. After this, download Norton Antivirus software on your system.
  3. Choose the Norton product that is not properly installed on your device from the properties.
  4. Choose the compatibility tab, and uncheck the box “Run this program in compatibility mode for” option.
  5. Hit the “Apply” button.
  6. Now hit the Ok button to disable the compatibility mode. Hit the “Apply” button.

When you have successfully disabled the compatibility mode, you can proceed with the installation instructions to re-install the Norton Antivirus software on your device. Make sure that you delete the previously downloaded application from your system and then install the latest one.

Do not forget to hit the Agree button on the license agreement. Once you remove the software from the device, You must restart the computer and then proceed with the Norton installation instructions to install the software on your device.


The Bottom Line

Norton antivirus security software comes with wonderful features and delivers great performance. The software can help you to keep your device protected against any kind of online attack or threat. It removes the malicious Malware or viruses that might be interacting with the performance of your device or software and make sure that the user has a great experience of using the Norton services. One can easily install the Norton Antivirus software on their device with some simple guidelines. After the installation, the software will protect your devices against all kinds of online threats.

It is easy to use the Norton Antivirus software to protect your device against online threats, however, users often find trouble with their Norton antivirus after its installation on their device. One of the most common problems reported by the users is  Norton Antivirus not working.

If you are also facing the same trouble, the above-mentioned troubleshooting steps can help you to fix the issue. The blog post is providing detailed information about the troubleshooting steps you can follow to fix “Norton Antivirus not opening problems on your Windows or Mac device. So, follow the provided instructions carefully and get rid of your problem in no time.



Still not an antivirus not working? Get Expert Advice

All the above-mentioned steps will help you to troubleshoot Norton Antivirus not working problem on your system if you are still having trouble getting export support from Technical Engineers in the team. 

The professionals can help you to find the best possible solution to the problem and make sure that nothing compromise is here or not in experience. Professional help support lines are open 24/7, which means you can call the professionals anytime you want and find the most suitable solution to the problem immediately.



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